When Will I get my order?
Usually, it takes 3-7 days to fulfil an order, after which it's shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 3-4 Business DAYS
EUROPE: 6-8 Business DAYS
AUSTRALIA: 2-14 Business DAYS
JAPAN: 4-8 Business DAYS
INTERNATIONAL: 10-20 Business DAYS
Covid-19 When will I get my order?
Our fulfilment times for all products etc may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
Where will my order ship from?
We work with an on-demand order fulfilment company with facilities worldwide.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check your local customs office directly to see if they apply duties and taxes to your purchases.
What's your return policy?
We don't offer returns and exchanges, but if there's something wrong with your order. please let us know by contacting us at firstname.lastname@example.org.